FAQs

Please refer to upcoming shows page for on sale events. To purchase tickets, our website will link directly to our ticketing website. Alternatively, please call our office on (07) 3007 8600 between 10am-5pm Monday-Friday. Please note we are unable to facilitate ticket purchases by email.

All bookings incur an additional transaction fee up to $5.00. Group (10+) bookings incur a $10.00 transaction fee. Subject to change.

If you opted to collect your tickets from us on the night, your tickets will be available at the Box Office, located in the foyer. The Box Office opens 60 minutes prior to the performance start time where our friendly staff will be able to answer your ticketing questions.

If you have selected E-Tickets, your tickets will have been sent to you at the time of purchase from ticketing@laboite.com.au with the subject line "Your Tickets from La Boite Theatre". Please ensure to check your spam/junk folders as sometimes they may land in there.

Your Order Confirmation and E-Tickets (if you opted for E-Tickets) will be sent to you within 15min of your purchase. These emails are sent from ticketing@laboite.com.au. Please check your spam folder as it may have been delivered there. If you’re still unable to locate your tickets, please contact us as your purchase may not have been successful.

Yes, concession pricing is available for all La Boite mainstage productions. Available for Pensioners, Seniors, Full-Time Students, Frontline Workers, MEAA members, Brisbane-based artists/arts workers, and Health Care / Veteran Affairs card holders. Proof of concession ID may be required.

Please note concession pricing may not be available for all events. This includes events being presented at La Boite by external presenters / promoters (e.g venue hires).

Yes - as a proud affiliated business of the Companion Card program, complimentary tickets are available for Companion Card holders to all events at La Boite Theatre. Companion Card complimentary tickets can be booked online or over the phone on (07) 3007 8600 between 10am-5pm Monday-Friday. Proof of concession may be required.

Yes – subject to availability. Please note a $4.00 exchange fee applies to all exchanges. Your new tickets will be either emailed to you or available for collection at the Box Office on the night. To request an exchange, please contact us on (07) 3007 8600 or email info@laboite.com.au. 

Refunds are only issued in accordance with our Terms & Conditions and the Ticketing Code of Practice. Please refer to our Terms & Conditions to assess if you are entitled to a refund. If you would like to request a refund as per these conditions of sale, please contact us on ticketing@laboite.com.au or on (07) 3007 8600 between 10am-5pm Monday-Friday.

La Boite’s Ticketing Terms and Conditions can be viewed here. We are a proud member of Live Performance Australia and comply with the LPA Ticketing Code of Practice. Click here to read a copy of the Consumer Code.

Latecomer and lockout policies are subject to change, depending on the production. We will advise lock-out periods and latecomer policy as soon as possible for each production.

Please email ticketing@laboite.com.au and we'll get back to you as soon as we can. If you're calling after 5pm Mon-Fri or on a weekend, the La Boite Box Office opens 1hr before each performance and can be reached at (07) 3007 8666. Please note this number is not monitored at any other time.

We sure do! La Boite's Season Packages unlock great discounts and benefits. The more you see, the more you save: 

• 4 Play Package - save 20%

• 3 Play Package - save 15%

• 3 Play Package - save 10%

Purchasing a Season Package also unlocked great discounts, including: 

• Fee-free transactions.
• Full Flexibility: update your performance dates freely with no exchange fee.
• 10% Food & Beverage: Pre-Order a Pre-Show Food & Beverage package and receive a 10% discount. Also receive a 10% discount on purchases made at the La Boite Espresso Bar.
• Buy Now, Pay Later: Payment plans available.

Additionally, in 2025 La Boite is offering Concession priced tickets and Group Discount tickets. A Group is 4+ people and Concession pricing is available for Pensioners, Seniors, Full-Time Students, Under 35s, Frontline Workers and those who hold a Health Care Card or Veteran Affairs Card. Proof of concession ID may be required. Please note, pricing will differ for external hirers of the venues. Pricing will be determined by the Promoter's of those individual productions. 

The La Boite Espresso Bar and Box Office will be open 60 minutes before each performance.

While most events within the Roundhouse Theatre are allocated seating, some events may be ticketed as general admission. Please see the individual event page for more information. Depending on the requirements of each production, the venues can be configured in various layouts. Patrons can see the layouts and select their own seats when making their bookings online.   

Remember, to ensure you can sit with your friends and family, it's important that you book together. 

La Boite’s Espresso Bar serves an array of beverages and snacks for guests. Pre-show food and beverage packages are available to pre-order. Read more here.  

Kelvin Grove Village is home to a range of restaurants and cafés, just two minutes’ walk from the theatre. Visit The Village Centre website for more details. 

Please note La Boite does not have an onsite kitchen or restaurant.  

Patrons are welcome to bring drinks into the Roundhouse Theatre and La Boite Studio, provided that all glasses are stemless. Please note, food is not permitted in either performance space.

You are welcome to wear any attire that you feel comfortable in. There is no dress code or clothing restrictions except that shoes are required to enter the premises. Please note some patrons may find the air conditioning in the theatre cool.

No. Patrons are asked to always keep personal items with them. If you have an item too large to take into the theatre, please see the La Boite Box Office who can assist.

For a comprehensive guide to accessibility at La Boite, please visit our dedicated Access page.

For any enquiries, please call us on (07) 3007 8600 between Monday to Friday 10am to 5pm, or email us at info@laboite.com.au.

La Boite’s Roundhouse Theatre, Studio, Admin, Espresso Bar & Café is located at 6-8 Musk Avenue, Kelvin Grove QLD 4059. → View on Google maps

Comprehensive guide on the best options when visiting us, including parking and public transport, can be found on our website here.

Quest Kelvin Grove is located only 300m from La Boite, a short 3-minute walk. These serviced apartments also provides access to local restaurant precinct, Village Market, Suncorp Stadium, Victoria Park, RNA Showgrounds and Brisbane CBD, making it the perfect launch pad for your Brisbane exploration.

Enjoy a 20% discount on your stay by using the promo code LABOITE when booking directly on their website or call (07) 3308 4800.

La Boite’s ‘Artist Talk’ sessions enable you to chat with the cast, crew and creatives of the production you see! The Artist Talk events may take the form of a conversation, a panel discussion or a Q&A session that is open to everyone, giving you behind-the-scenes info about the show and ideas explored! 

Panelists are generally made up of artists, invited guests or subject matter experts - depending on the show. You’ll have the chance to ask questions, meet your fellow audience members and continue the discussion in the bar afterwards. Sometimes it’s not just about seeing the shows – there’s a conversation to be had as well! 

Further information can be found via the individual event pages. Artist talk performances for our 2025 Mainstage seasons are: 

• Macbeth: Friday 14 March 2025 @ 7:30 PM
• WE'RE ALL GONNA DIE!: Friday 8 August 2025 @ 7:30 PM
• Congratulations, Get Rich!: Friday 12 September 2025 @ 7:30 PM
• Whitefella Yella Tree: Friday 31 October 2025 @ 7:30 PM