FAQs

All bookings will incur an additional $5.00 transaction fee, except Education & Skills Development Programs which will incur a $2.00 transaction fee, subject to change.

If you opted to collect your tickets from us on the night, your tickets will be available at the Box Office located in the foyer. The Box Office opens 60 minutes prior to the performance start time where our friendly staff will be able to answer your ticketing questions.

If you have selected mobile tickets or print at home tickets, your e-tickets will have been sent to you at the time of purchase from ticketing@laboite.com.au. Please ensure to check your spam/junk folders as sometimes they may land in there.

Yes! Concession pricing is available for all La Boite mainstage productions. Available for Pensioners, Seniors, Full-Time Students, Frontline Workers, Brisbane-based artists/arts workers, and those who hold a Health Care Card or Veteran Affairs Card. Proof of concession ID may be required.

Please note concession pricing may not be available for all events is subject to availability. This includes events being presented at La Boite by external presenters / promoters.

We sure do! La Boite's Season Saver offer means that the more you buy, the more you save: 

• Add two mainstage shows to your cart and save 15%. 

• Add three mainstage shows to your cart and save 20%. 

• Add four mainstage shows to your cart and save 25%. 

Looking for an extra discount? Become a La Boite Member for $20 off La Boite's Mainstage Productions, enjoy transaction and exchange fee-free purchases, and a range of other benefits!  

Additionally, in 2023 La Boite is offering Concession priced tickets and Group Discount tickets. A Group is 4+ people and Concession pricing is available for Pensioners, Seniors, Full-Time Students, Under 35s, Frontline Workers and those who hold a Health Care Card or Veteran Affairs Card. Proof of concession ID may be required. 

Please note, pricing will differ for external hirers of the venues. Pricing will be determined by the Promoter's of those individual productions. 

Yes – subject to availability. Please note a $4.00 exchange fee applies to all exchanges. La Boite Members enjoy fee-free exchanges between performances of a production. Your new tickets will be either emailed to you or available for collection at the Box Office on the night. 

To request an exchange, please contact us on (07) 3007 8600 or email info@laboite.com.au. 

If you would like to speak with someone about your tickets after-hours, please email info@laboite.com.au and we'll get back to you as soon as we can. If you are enquiring on the day of the performance outside of business hours, the La Boite Box Office opens 60 minutes before the performance commences, please call (07) 3007 8600 and your call will be re-directed. Alternatively, please call (07) 3007 8666. Please note this number is not monitored at any other time.

The La Boite Espresso Bar will be open 90 minutes before each performance.

While most events within the Roundhouse Theatre are allocated seating, some events may be ticketed as general admission. Please see the individual event page for more information. Depending on the requirements of each production, the venues can be configured in various layouts. Patrons can see the layouts and select their own seats when making their bookings online.   

Remember, to ensure you can sit with your friends and family, it's important that you book together. 

La Boite’s Espresso Bar serves an array of beverages and snacks for guests. Pre-show food and beverage packages are available to pre-order. Read more here.  

Kelvin Grove Village is home to a range of restaurants and cafés, just two minutes’ walk from the theatre. Visit The Village Centre website for more details. 

Please note La Boite does not have an onsite kitchen or restaurant.  

Patrons are welcome to bring drinks into the Roundhouse Theatre and La Boite Studio, provided that all glasses are stemless. Please note, food is not permitted in either performance space.

For a comprehensive guide to accessibility at La Boite, please visit our dedicated Access page.

No. Patrons are asked to always keep personal items with them. If you have an item too large to take into the theatre, please see the La Boite Box Office who can assist.

To stay safe at the theatre, remember to: 

1. Stay home if you are sick; 
2. Practice social distancing between you/your social group and other people in the foyer, forecourt and bar;
3. Practice good hygiene by washing or sanitising your hands regularly; 
4. Follow all staff instructions and signage within the theatre; 

Please note, there may be patrons occupying the seats directly next to, behind and in front of you during the performance (ie, social distancing will not be possible in the theatre). If you are concerned about the proximity of other patrons, please wear a face mask or talk to the staff at the event about alternate seating arrangements.

La Boite has additional measures in place to ensure visitors feel safe and comfortable while onsite. This include:

• Increased staff training and presence to foster a safe and welcoming environment for all. 
• Increased signage to direct patron movement, avoid crowd congestion, and promote social distancing; 
• Contactless payment preferred; 
• Complimentary hand sanitiser and face masks available on-site; 
• Increased sanitation and cleaning to all areas of the venue; 

If you have any questions or concerns, please do not hesitate to contact us on (07) 3007 8600 or at info@laboite.com.au.

Stay home if you are unwell. 

If you are experiencing any of the symptoms of COVID-19 - including cough, fever, sore throat, fatigue or shortness of breath - you must stay home. 

If you are unwell, La Boite strongly urges you to get tested for COVID-19.

For patrons who have tested positive for COVID-19, we will provide a fee-free exchange into another performance or into another La Boite mainstage production.  

Alternatively, La Boite will apply the face value of your ticket as credit onto the ticketholder’s La Boite ticketing account. This means you can apply this value to any future purchase at La Boite.  

If you cannot attend a performance because you have tested positive for COVID-19, please contact our ticketing team on (07) 3007 8600 or ticketing@laboite.com.au no more than 24 hours after the Event start time.  

Please note these additional remedies only apply for La Boite mainstage shows. For external hirers or special events, it will be at the Promoter's discretion. Please contact the La Boite ticketing team to discuss your options.   

You can find more information about our Refund Policy by viewing our Terms and Conditions.

For any enquiries, please call La Boite’s Office on (07) 3007 8600 during office hours (Monday to Friday, 10am to 5pm) or email us at info@laboite.com.au.

La Boite’s Roundhouse Theatre, Studio, Admin, Espresso Bar & Café is located at 6-8 Musk Avenue, Kelvin Grove QLD 4059.

→ View on Google maps

La Boite’s ‘Artist Talk’ sessions enable you to chat with the cast, crew and creatives of the production you see! The Artist Talk events may take the form of a conversation, a panel discussion or a Q&A session that is open to everyone, giving you behind-the-scenes info about the show and ideas explored! 

Panelists are generally made up of artists, invited guests or subject matter experts - depending on the show. You’ll have the chance to ask questions, meet your fellow audience members and continue the discussion in the bar afterwards. Sometimes it’s not just about seeing the shows – there’s a conversation to be had as well! 

Artist talk performances for our 2023 Mainstage seasons are: 

• The Poison of Polygamy: Friday 19 May 2023 @ 7:30 PM
• Capricorn: Friday 4 August 2023 @ 7:30 PM
• IRL: Friday 24 November 2023 @ 7:30 PM 
• Cut Chilli: Friday 29 September 2023 @ 7:30 PM 

Further information can be found via the individual event pages.